Refund policy

Under the Consumer Protection (Distance Selling) Regulations 2000, you are entitled to a 7 day period during which you may consider the order you have placed with us, cancel it and return the goods to us (if already delivered) at no cost to you (save for postage costs) for a full refund. (If the goods are deemed to be faulty you will not incur return postal charges).

All returns should be sent back in their original packaging to the following address: Esquirse Gift Shop Limited at Esquires of Oxford, 137 High Street, Oxford, OX1 4DN. In addition please ensure that you keep a copy of the proof of posting for all returned items.